These Terms of Use ("Terms") are a binding agreement between you and Savannah Altman, an individual doing business as Kudu Devs, located in Illinois, United States ("we," "us," "our"), covering your use of the CalmPaw iOS application and the website at calmedpaws.app (together, the "App").
By downloading or using the App, you agree to these Terms. If you do not agree, do not use the App and delete it from your device.
Please read Section 4 carefully. CalmPaw is a journal, not a source of veterinary, medical, or training advice.
1. Who may use CalmPaw
You must be at least 13 years old to use the App, and if you are under the age of majority where you live, you must have a parent or guardian's permission. You must be able to form a binding contract, and you must not be barred from using the App under the laws of your country or of the United States.
2. License
Subject to these Terms and to Apple's App Store Terms of Service, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download and use one copy of the App on Apple-branded devices that you own or control, for your own personal, non-commercial use. Apple's Usage Rules, including those governing Family Sharing, apply to this license.
You may not: copy, modify, translate, or create derivative works of the App; reverse engineer, decompile, or disassemble it, or attempt to derive its source code, except to the extent this restriction is prohibited by applicable law; rent, lease, lend, sell, redistribute, or sublicense it; remove or obscure any proprietary notices; or use it to violate any law or to infringe anyone's rights.
We reserve all rights not expressly granted. The App is licensed, not sold, and we retain all ownership of the App, its name, logo, design, and content.
3. Your data belongs to you
Everything you enter into CalmPaw — dog profiles, walks, routes, notes, medication records, photos — is yours. We claim no ownership of it and no license to it, and we could not use it if we wanted to: as described in our Privacy Policy, your journal is stored on your device and is never transmitted to us.
Because of this, you are solely responsible for your data, including keeping backups, and for anything you do with data you export. If you share an exported report or an encrypted household handoff file with another person, you are responsible for choosing that recipient and that transmission method, and for the fact that a household handoff file contains precise GPS routes. We have no ability to recall, revoke, or delete a file once you have sent it.
We cannot recover your data. If your device is lost, damaged, reset, or if you delete the App or use "Delete all CalmPaw data," your journal is permanently gone unless you have a device backup or an export. There is no cloud copy.
4. CalmPaw is not veterinary, medical, or professional training advice
This section matters more than any other in these Terms.
CalmPaw is a private journal and pattern-tracking tool. It is not a veterinary device, a diagnostic tool, a medication management system, or a substitute for professional judgment.
- The "insights" the App shows are observations produced by fixed rules applied to entries you typed yourself. They describe correlations in your own logs. They are not diagnoses, not predictions, not clinical findings, and not training recommendations. They can be wrong, incomplete, or misleading — particularly when based on a small number of walks.
- Never start, stop, change, delay, or adjust a medication or dose based on anything CalmPaw shows you. Medication decisions belong to your veterinarian.
- Never change a behavior modification or training plan based solely on CalmPaw. Reactivity is complex and situation-specific. Work with a qualified veterinary behaviorist, certified behavior consultant, or trainer.
- Medication reminders are a convenience only. They depend on iOS delivering a local notification, which can be delayed or suppressed by Do Not Disturb, Focus modes, notification settings, low power mode, a powered-off device, or your own dismissal. Do not rely on CalmPaw as your only reminder for a dose that matters. We are not responsible for a missed, late, or duplicated dose.
- If your dog is in distress, is injured, has bitten or injured someone, or you suspect a medical emergency, contact a veterinarian or emergency service immediately. Do not use the App for this.
You remain fully responsible for the care, supervision, containment, and behavior of your dog, and for complying with leash laws, licensing requirements, and any legal obligations that apply to you.
5. Safety while using the App
Walking a dog requires your attention. Do not look at your phone while crossing streets, while managing a reactive dog, or in any situation where distraction creates risk to you, your dog, another animal, or another person. The marker buttons exist so logging can take a fraction of a second — use them that way, or wait and reflect afterward, which is what the App is designed for.
GPS accuracy varies with buildings, tree cover, weather, and hardware. Routes, distances, and pace shown in the App are approximate and should not be relied on where precision matters.
You assume all risk arising from your use of the App during physical activity.
6. CalmPaw Plus subscriptions and purchases
The core of CalmPaw is free, including walk recording, all encounter markers, post-walk reflection, basic insights, medication tracking, and CSV and JSON export.
CalmPaw Plus unlocks advanced insights, the PDF share pack, route playbooks, and household journal handoff. It is offered as:
- an auto-renewing monthly subscription,
- an auto-renewing annual subscription, each of which may include an introductory free trial, and
- a one-time lifetime purchase, which is not a subscription and does not renew.
Current prices are always shown in the App before you buy, in your local currency, and take precedence over any price quoted elsewhere.
Auto-renewal terms
For the subscription options:
- Payment is charged to your Apple Account at confirmation of purchase.
- The subscription renews automatically unless auto-renew is turned off at least 24 hours before the end of the current period.
- Your account is charged for renewal within 24 hours prior to the end of the current period, at the then-current price for the plan you selected.
- You can manage or cancel your subscription, and turn off auto-renew, in iOS Settings → your name → Subscriptions after purchase. Deleting the App does not cancel a subscription.
- If a free trial is offered, any unused portion is forfeited when you purchase a subscription, where forfeiture applies.
- Cancelling stops future renewals. It does not retroactively refund the period you are in, and you keep Plus access until the end of that period.
Refunds
All purchases are processed by Apple, and refunds are handled by Apple under the App Store Terms of Service, not by us. We cannot issue, approve, or deny a refund. Request one at reportaproblem.apple.com. Statutory refund and cancellation rights that apply where you live are not affected by this paragraph.
What happens if Plus lapses
Cancelling or letting Plus lapse never deletes your journal. Your walks, routes, notes, and history stay exactly where they are, and free features — including CSV and JSON export — keep working. Only the Plus-specific screens re-lock. You can resubscribe at any time and pick up where you left off.
Restoring purchases
Use Restore Purchases in the App to re-apply an existing entitlement on a new or reset device. Note that restoring a purchase restores access to Plus features only — it does not restore your journal data, because that data was never stored anywhere but your old device.
Changes to pricing and features
We may change prices, and may add, modify, or discontinue features. For an active auto-renewing subscription, a price increase takes effect only after Apple has notified you and, where required, obtained your consent; otherwise the subscription will not renew at the new price. A "lifetime" purchase means the lifetime of the CalmPaw app as offered by us; it does not obligate us to operate the App indefinitely, to develop specific future features, or to support hardware or operating systems Apple has discontinued.
Any statement in the App about the number of people who may use a household handoff is a description of the intended use, not a technically enforced limit.
7. Acceptable use
You agree not to use the App to break the law, harass or endanger anyone, or infringe anyone's rights; to interfere with or disrupt the App or attempt to circumvent its purchase or entitlement mechanisms; to use it in a way that violates another person's privacy, including recording or transmitting information about a person or their household without a lawful basis; or to build a competing product from it.
8. Beta, updates, and availability
We may release updates, and iOS may install them automatically. Updates may add, change, or remove features. We may also stop offering, supporting, or updating the App at any time. Because the App runs entirely on your device, an App that is no longer updated will generally continue to work on your device until an iOS change breaks it — but we do not guarantee ongoing compatibility with future versions of iOS or future Apple hardware.
9. Disclaimer of warranties
The App is provided "as is" and "as available," without warranty of any kind. To the fullest extent permitted by law, we disclaim all warranties, express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, accuracy, quiet enjoyment, and non-infringement.
We do not warrant that the App will be uninterrupted, error-free, or secure; that defects will be corrected; that notifications will be delivered on time or at all; that GPS data will be accurate; or that insights will be correct or useful.
Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you. Nothing here limits any non-waivable consumer guarantee you have under the law where you live.
10. Limitation of liability
To the fullest extent permitted by law:
We will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of data, loss of profits, loss of goodwill, or business interruption, arising out of or relating to your use of or inability to use the App — even if we have been advised of the possibility of such damages.
We will not be liable for any harm arising from lost or corrupted journal data, a missed or mistimed medication reminder, inaccurate GPS or route information, actions you or a third party took based on an insight or report, or the disclosure of data contained in an export you chose to share.
Our total aggregate liability arising out of or relating to these Terms or the App will not exceed the greater of the amount you paid us for the App in the twelve months before the claim, or twenty-five US dollars (US$25).
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so some of the above may not apply to you. In those jurisdictions our liability is limited to the smallest amount permitted by law. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.
11. Indemnity
You agree to indemnify and hold harmless Savannah Altman (d/b/a Kudu Devs) from any claim, demand, loss, or expense, including reasonable legal fees, arising out of your misuse of the App, your violation of these Terms or of any law, your infringement of a third party's rights, or the conduct of your dog. This does not apply to the extent a claim arises from our own wrongdoing.
12. Termination
These Terms apply for as long as you use the App. You may end them at any time by deleting the App. We may suspend or terminate your license if you materially breach these Terms.
Sections 3, 4, 5, and 9 through 16 survive termination. Termination does not entitle you to a refund except as required by law or granted by Apple.
13. Apple-specific terms
These provisions are required because the App is distributed through the App Store, and Apple Inc. is a third-party beneficiary of them with the right to enforce them against you. You acknowledge that you have read and accepted them.
- This agreement is between you and us only, not Apple. Apple is not a party to it and is not responsible for the App or its content.
- Scope of license. Your license to use the App is the one granted in Section 2, limited to a non-transferable license to use the App on Apple-branded products you own or control, as permitted by the Usage Rules in the App Store Terms of Service.
- Maintenance and support. We are solely responsible for providing any maintenance and support for the App, as described on our Support page. Apple has no obligation whatsoever to furnish any maintenance or support services for the App.
- Warranty. We are solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the App to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be our sole responsibility.
- Product claims. We, not Apple, are responsible for addressing any claims by you or a third party relating to the App or your use of it, including product liability claims, any claim that the App fails to conform to a legal or regulatory requirement, and claims arising under consumer protection, privacy, or similar legislation, including in connection with the App's use of the HealthKit and HomeKit frameworks (which CalmPaw does not use).
- Intellectual property. In the event of a third-party claim that the App or your possession and use of it infringes that third party's intellectual property rights, we, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of that claim.
- Legal compliance. You represent and warrant that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
- Developer contact. Questions, complaints, or claims about the App should be directed to: Savannah Altman (d/b/a Kudu Devs), support@calmedpaws.app.
- Third-party terms. You must comply with applicable third-party terms of agreement when using the App, including your wireless data plan terms.
- Third-party beneficiary. Apple and Apple's subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, will have the right to enforce these Terms against you as a third-party beneficiary.
14. Governing law and disputes
These Terms are governed by the laws of the State of Illinois, United States, without regard to its conflict-of-laws rules, and excluding the U.N. Convention on Contracts for the International Sale of Goods.
Please contact us first. If you have a problem, email support@calmedpaws.app and give us 30 days to resolve it informally. Most issues can be settled far faster this way than through a court.
If we cannot resolve it, you and we agree that the state and federal courts located in Illinois will have exclusive jurisdiction, and we each consent to venue there — except that either of us may bring an individual claim in small claims court.
These provisions do not deprive you of protections you cannot waive. If you are a consumer resident in Canada, in a U.S. state, or elsewhere whose law gives you the right to bring proceedings in your local courts or to the benefit of mandatory local consumer protections, that right applies and this section does not override it. Nothing here waives your right to file a complaint with a government agency or regulator.
15. General
Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and us about the App, and supersede any prior understanding.
Severability. If any provision is held unenforceable, it will be modified to the minimum extent necessary or severed, and the rest remains in effect.
No waiver. Our failure to enforce a provision is not a waiver of it.
Assignment. You may not assign these Terms. We may assign them in connection with a transfer of the App, provided your rights are not diminished.
Changes. We may update these Terms. Material changes will be posted on this page with a new "Last updated" date and, where the change is significant, surfaced in the App. Continuing to use the App after a change means you accept the updated Terms; if you do not, stop using the App and delete it.
Force majeure. We are not liable for failures caused by events beyond our reasonable control.
16. Contact
Savannah Altman (d/b/a Kudu Devs) Illinois, United States